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TECHNOLOGY

Imagine 25 years in the software industry and then think of the vast amount of technologies that Enhanced Systems & Services has supported over the years. Founded upon open system and software technologies, today FINESSE Enterprise software utilizes application development tools from the world’s leading software companies. Core within our enterprise software, there are database, application development tools, network services, terminal services, user query and API/ODBC technologies. FINESSE Enterprise supports a true three-tier open systems architecture and is proud to provide high performance production systems that support a better economic value with a typical lower cost.

SERVERS:

Intel Platform:

FINESSE Enterprise utilizes Microsoft Visual Basic with ASP.NET technologies within our applications to support our customers. For interactive query and reporting tools, Crystal reports is used and for the database layer, Microsoft SQL Server is utilized. Terminal services are supported with multi-level server technologies. As well, application servers, database servers and clustering are supported.

CLIENTS:

As FINESSE Enterprise supports terminal services, thin and ultra-thin PC connections are utilized to support existing hardware within your organization. As well, Microsoft-supported Windows terminals may be used as your company sees fit. Again, true three-tier topologies are supported.

Networking and Corporate Topologies:

As FINESSE Enterprise software operates in the software and application network communication layers, the network topologies allow great flexibility for your organization. Enhanced Systems & Services supports the Microsoft connectivity of networking. All common network technologies are supported.

Support and Service:

Customer support and satisfaction is the backbone of our organization and providing superior levels of services requires innovation with a personal touch. For more than a decade, virtual communications has been a prime level of support for our customers. Enhanced Systems & Services utilizes virtual support and services to reduce customer overhead costs while increasing productivity. Direct communication services and the World Wide Web allow our companies to join forces with your staff without large overhead expenses often found with other implementation projects. Training, individualized support with direct contact to your personal Enhanced Systems & Services representative allows your organization to work with our team on a daily basis. As required, our organization is there to support you with direct access to your every application requirement. In addition, as required, our team of experts are deployed to your location to support any technology and business software requirement that your organization may have.

Performance:

Enhanced Systems & Services has hundreds of customers utilizing various technologies within their own topologies. Transaction processing with many of our customers amount to more than 10,000 transactions daily and over a million transactions a month. To receive a consultative performance analysis of your organization’s needs, please contact us at info@ess-finesse.com.


 
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